Privacy and General Data Protection Regulation (GDPR)

Emerald and Tiger Ltd. (“we”, “us”, “our”) is a company incorporated in England, UK. We take the privacy of all website users seriously. This Privacy Policy outlines how your personal information will be treated and your rights to control your personal information, in accordance with General Data Protection Regulation. We hold a strict policy on keeping your personal data safe. For further information on our data protection scheme, please contact hello[email protected] and we will respond to you within the required regulated timeframe.

Cookies

We only use cookies that are strictly necessary for the running of our website (this includes cookies providing essential security measures and cookies used for quick loading and distribution of content). Standard technology “cookies” are small pieces of information that are stored by your browser on your computer. Most browsers automatically accept cookies, but you can usually change your browser to prevent cookies being stored.

Information collection

We may collect and keep a record of personal information about you from our website. This is upon upon your request only, via a sign up form. We may collect the following details – name and email upon sign up. The details will be then transferred to MailChimp for processing in accordance with their Privacy Policy and Terms, current data protection legislation and this Privacy Policy. Your information (name and email address) will be stored within MailChimp services until you decide you no longer wish to receive communications from us (Emerald and Tiger Ltd), where you have the right to unsubscribe. Unsubscribed users data is deleted securely and personal data will be revised every 12 months. For further information on how we hold your personal data, please email [email protected]

How do we use your information?

Any personal data relating to you will be used by us and recorded by MailChimp in accordance with their Privacy Policy and Terms, current data protection legislation and this Privacy Policy. We may use the information we collect from you in the following ways:

  • to communicate with you via email
  • to maintain the security of our systems
  • to comply with legal obligations

We take the security of your personal information very seriously. We only allow access to it when absolutely necessary, and then under strict guidelines as to what use may be made of the personal information contained within it.

Disclosure of your information

We use MailChimp as our email automation platform. The information we collect on our site will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms. We may need to pass your information to comply with legal obligations such as law, regulation, warrant, witness summons or court order. In all cases, we will take great care to ensure that your information is only processed in accordance with this Privacy Policy and the law and we only permit your information to be used for authorised purposes.

Marketing

We do not condone in marketing schemes outside of the companies values and we will not market to you or pass your information to any third party in order for them to market to you without firstly obtaining your express permission.

Link

We are not responsible for the practices employed by websites linked to or from our Website nor the information or content contained therein. If you wish to find out more information regarding your rights or to make a complaint, you can find this on the Information Commissioners Office (ICO) website.

Booking a private session

Your private session with Jasmin will not be confirmed until you receive a confirmation email and then payment is made by you which will then confirm your appointment slot. After payment, you will receive a receipt of payment. You will also receive an email containing information about your session, and a client information form (if it is your first time) which you must read over, sign and email back. All virtual sessions include a link to connect via a video and audio channel. Please make payment within 72 hours of your booking to secure your slot.

Cancellation policy

No refunds. You can reschedule your booking with 72 hours notice given. Please email [email protected]

Disclaimer

Jasmin Harsono / Emerald and Tiger do not diagnose conditions nor prescribe or perform medical treatment, prescribe substances, nor interfere with the treatment of a licensed medical professional. Treatments and sessions do not take the place of medical care. It is recommended that you see a licensed physician or licensed health care professional for any physical or psychological ailment you may have. 

Webstore policy

No refund or exchange once the product(s) have been selected and paid for. If there is an issue with the product(s) purchased please email [email protected]